NVC tips:

- Avoid static language (good/bad, normal/not normal, correct/incorrect).
  Go for dynamic language, be open to changing the situation!
- Don’t compare!
- Avoid subtle judgement words like should, ought and must.
- Avoid judgements, such as he’s dishonest, lazy, arrogant, etc.
- Avoid judgement words which are used to exaggerate, such as always, never, ever, whenever,
  often, frequently and seldom.
- Always speak kindly, firmly and clearly.